Zoho Desk
Cloud-native customer service platform with strong integration
Overview
Zoho Desk is a cloud-native customer service platform from Zoho providing omnichannel support with email, phone, chat, and social media integration. It offers strong automation capabilities, AI-powered features, and excellent integration with Zoho's broader suite of products. The platform emphasizes modern UX and ease of deployment.
Key Features
Key Strengths
Perfect For
SMBs, Zoho ecosystem users, Customer service teams, Organizations seeking good value
Available Features - depending on plan
Communication Channels
Service Management
Compliance & Security
Project Management
Other Features
Unavailable Features
Project Management
Other Features
Pricing & Suitability
Find out if this solution fits your budget
Starting price
Free Trial
Forever free plan (basic)
Best For
SMB to Mid-market (5-500)
Setup Complexity
EasyWhy Choose This?
Customer Reviews
Based on G2/Capterra reviews
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