#66 Ranked Solution
4 (G2)
Tidio
Live chat and messaging platform with chatbots
Yes - free tier available (limited features)Free/Starter/ProfessionalSMB to Mid-market (2-500)
Overview
Tidio is a cloud-native live chat and messaging platform emphasizing ease of use with integrated chatbots and automation. It provides omnichannel communication with email, chat, and social media. Designed for SMBs seeking affordable customer communication tools.
Key Features
Live Chat
Messaging
Chatbots
Email integration
Social media
Reporting
Mobile app
Integration capabilities
Automation
Multi-language
Key Strengths
Affordable
User-friendly
Chatbot focus
Easy setup
Free tier
Good value
Perfect For
SMBs, E-commerce, Customer engagement teams, Budget-conscious organizations
Available Features - depending on plan
Communication Channels
Communication Channels - Chat
Service Management
Release Management
Project Management
Task Management
Gantt Planning
Unavailable Features
Automation & Workflow
Canned Responses
Other Features
Hybrid Mode
Pricing & Suitability
Find out if this solution fits your budget
From £0-99per agent/month
Starting price
Free Trial
Yes - free tier available (limited features)
Best For
SMB to Mid-market (2-500)
Setup Complexity
EasyWhy Choose This?
Proven with SMB to Mid-market (2-500) companies
Easy setup
Support & training included
Customer Reviews
4
4/5 (G2)
Based on G2 reviews
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