Salesforce Service Cloud
CRM-integrated service management platform
Overview
Salesforce Service Cloud is Salesforce's customer service platform providing omnichannel support, knowledge management, and service automation. It integrates deeply with Salesforce CRM providing unified customer view. Designed for organizations seeking CRM-integrated service management.
Key Features
Key Strengths
Perfect For
Salesforce users, CRM-focused organizations, Large enterprises, Companies prioritizing customer view
Available Features - depending on plan
Communication Channels
Service Management
Compliance & Security
Automation & Workflow
Project Management
Other Features
Unavailable Features
Automation & Workflow
Project Management
Pricing & Suitability
Find out if this solution fits your budget
Starting price
Free Trial
Free tier available (limited features)
Best For
Mid-market to Enterprise (50-10000+)
Setup Complexity
ModerateWhy Choose This?
Customer Reviews
Based on G2 reviews
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