#42 Ranked Solution
4.2 (G2)
PagerDuty
Incident response and on-call management platform
Free tier available (limited incidents)Free/Standard/Business/EnterpriseMid-market to Enterprise (100-5000+)
Overview
PagerDuty is an enterprise-grade incident response and on-call management platform. It provides alerting, on-call scheduling, incident response workflows, and analytics for IT operations and engineering teams. The platform emphasizes rapid response and operational resilience.
Key Features
Incident Alerting
On-call Management
Escalation Policies
Incident Workflows
Analytics
Integration capabilities
Mobile app
Multi-tenant
Automation
Advanced features
Key Strengths
Enterprise-grade
Strong integrations
Scalable
Reliable
Modern platform
Global presence
Perfect For
Large enterprises, IT operations teams, DevOps/SRE teams, Organizations prioritizing incident response
Available Features - depending on plan
Communication Channels
Communication Channels - Phone
Communication Channels - Chat
ServiceBot on Microsoft Teams
Service Management
Workload Management
Compliance & Security
GDPR Compliance
Automation & Workflow
Workflow Automator
Orchestration Transactions
Project Management
Roadmap Planning
Other Features
Journeys
E-signature
Analytics Pro
Priority Matrix
Custom Objects
Data Center Location
Unavailable Features
Automation & Workflow
Canned Responses
Project Management
Project Templates & Clones
Pricing & Suitability
Find out if this solution fits your budget
From £20-100per agent/month
Starting price
Free Trial
Free tier available (limited incidents)
Best For
Mid-market to Enterprise (100-5000+)
Setup Complexity
ModerateWhy Choose This?
Proven with Mid-market to Enterprise (100-5000+) companies
Moderate setup
Support & training included
Customer Reviews
4.2
4.2/5 (G2)
Based on G2 reviews
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