#43 Ranked Solution
4.1 (G2)

Opsgenie

Alert and on-call management platform by Atlassian

Free tier available (limited alerts)Free/Team/Business/EnterpriseMid-market to Enterprise (50-5000+)
Opsgenie logo

Overview

Opsgenie is Atlassian's alert and on-call management platform providing comprehensive incident alerting, escalation, and on-call scheduling. Designed to integrate with monitoring and ticketing tools, it emphasizes rapid incident response and team coordination. Now fully integrated into Atlassian's ecosystem.

Key Features

Alert Management
On-call Scheduling
Escalation Policies
Incident Response
Analytics
Integration capabilities
Mobile app
Multi-tenant
Automation
Atlassian integration

Key Strengths

Strong Atlassian integration
Powerful alerting
Scalable
Mobile app
Good automation
Enterprise-ready

Perfect For

Atlassian users, Large enterprises, IT operations teams, DevOps/SRE teams

Available Features - depending on plan

Communication Channels

Communication Channels - Phone
Communication Channels - Chat
ServiceBot on Microsoft Teams

Service Management

Workload Management

Compliance & Security

GDPR Compliance

Automation & Workflow

Workflow Automator
Orchestration Transactions

Project Management

Roadmap Planning

Other Features

Journeys
E-signature
Analytics Pro
Priority Matrix
Custom Objects
Data Center Location

Unavailable Features

Automation & Workflow

Canned Responses

Project Management

Project Templates & Clones

Pricing & Suitability

Find out if this solution fits your budget

Free/Team/Business/Enterprise
From £10-100per agent/month

Starting price

Free Trial

Free tier available (limited alerts)

Best For

Mid-market to Enterprise (50-5000+)

Setup Complexity

Moderate

Why Choose This?

Proven with Mid-market to Enterprise (50-5000+) companies
Moderate setup
Support & training included

Customer Reviews

4.1
4.1/5 (G2)

Based on G2 reviews

Very Good

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