#63 Ranked Solution
4 (G2)
HubSpot Service Hub
CRM-integrated customer service platform
Free tier available (basic features)Starter/Professional/EnterpriseSMB to Mid-market (5-500)
Overview
HubSpot Service Hub is HubSpot's customer service platform deeply integrated with its CRM. It provides ticketing, knowledge base, customer feedback, and service automation. Designed for SMBs and mid-market seeking CRM-integrated service management.
Key Features
Ticketing
Knowledge Base
Customer Feedback
CRM integration
Reporting
Mobile app
Automation
Integration capabilities
Multi-user
Customization
Key Strengths
CRM integration
Easy to use
Good value
Modern platform
Strong integrations
Scalable
Perfect For
SMBs, HubSpot CRM users, Customer service teams, Sales and support alignment seekers
Available Features - depending on plan
Communication Channels
Communication Channels - Chat
Support Portal
Service Management
Release Management
Compliance & Security
GDPR Compliance
Custom SSL Certificate
Single Sign-On
Automation & Workflow
Orchestration Transactions
Project Management
Task Management
Roadmap Planning
Other Features
Custom Objects
Data Center Location
Unavailable Features
Automation & Workflow
Canned Responses
Project Management
Project Templates & Clones
Pricing & Suitability
Find out if this solution fits your budget
From £20-120per agent/month
Starting price
Free Trial
Free tier available (basic features)
Best For
SMB to Mid-market (5-500)
Setup Complexity
EasyWhy Choose This?
Proven with SMB to Mid-market (5-500) companies
Easy setup
Support & training included
Customer Reviews
4
4/5 (G2)
Based on G2 reviews
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