#64 Ranked Solution
4 (G2)
Drift
Conversational sales and customer engagement platform
14-day free trialStarter/Professional/EnterpriseSMB to Mid-market (10-500)
Overview
Drift is a conversational sales and customer engagement platform emphasizing real-time conversations to accelerate sales and support. It provides live chat, chatbots, and video messaging capabilities. Designed for SMBs and mid-market seeking to engage customers in conversation.
Key Features
Live Chat
Chatbots
Video messaging
Lead qualification
Conversational AI
Reporting
Mobile app
Integration capabilities
Sales features
Automation
Key Strengths
Conversational AI
Sales-focused
Easy to use
Strong engagement
Good integrations
Modern platform
Perfect For
SMBs, Sales teams, Customer engagement seekers, Companies prioritizing conversation
Available Features - depending on plan
Communication Channels
Communication Channels - Chat
Project Management
Task Management
Gantt Planning
Unavailable Features
Automation & Workflow
Canned Responses
Other Features
Hybrid Mode
Pricing & Suitability
Find out if this solution fits your budget
From £50-500per agent/month
Starting price
Free Trial
14-day free trial
Best For
SMB to Mid-market (10-500)
Setup Complexity
EasyWhy Choose This?
Proven with SMB to Mid-market (10-500) companies
Easy setup
Support & training included
Customer Reviews
4
4/5 (G2)
Based on G2 reviews
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